Citi Group Payment Controls Operations – Governance & Process 

United Kingdom, England, London 

999716693

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Payment Controls Operations, as part of Cash Services, is responsible for enabling a framework for movement of funds risk and portfolio governance oversight for Citi. Leads strategy and initiatives to implement new or enhanced governance processes and enable operationalization of enterprise-wide standards.

What you’ll do

• Oversees the development, implementation and application of operational risk policies, technology and tools, and governance processes to create lasting solutions for deliverables on movement of funds governance as a core enterprise capability.
• Drives re-engineering and productivity enhancements, development of new management routines, etc. Design and implement process or program management routines (scheduling, agenda, content, etc.).
• Designs, drives and performs in-depth strategic reviews of key issues and needs, and formulate recommendation with ability to fully drive implementation.
• Oversees the development, implementation and application of operational risk policies, technology and tools, and governance processes to create lasting solutions for deliverables on movement of funds governance as a core enterprise capability.
• Drives consistent process in development and rollout of Business and functional area plans related to movement of funds.
• Builds and enhance a more robust risk management framework for movement of funds, or its related processes, working in coordination with support functions.
• Defines, manages, and reports key business metrics gathering information from support areas and staff.
• Act as escalation point centrally to communicate and escalate reviews, concerns, and breaches.
• Research, document and exports best practices and common risk, controls, and corrective actions through Framework Papers
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

What we’ll need from you

• Significant relevant experience
• Self-motivated and accountable
• Excellent communication skills – verbal & written.
• Strategic mindset with the ability to think critically, solve complex problems, and drive innovative solutions through practical outcomes.
• Ability to be responsible for a strategy, process, or control portfolio
• Experience with stakeholder management or cross functional teams.
• Demonstrated leadership, relationship management and influence management skills

These relevant experiences would be considered a plus

• Experienced in Movement of Funds/ Payments Operational Risk.
• Processing mapping, Processing Risk, Management Control assessments.

By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
• A discretional annual performance related bonus

• Private medical insurance packages to suit your personal circumstances
• Employee Assistance Program
• Pension Plan
• Paid Parental Leave
• Special discounts for employees, family, and friends
• Access to an array of learning and development resources

Time Type:

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