KEY RESPONSIBILTIES
- Participate in the assessment, testing, and implementation of innovative meeting room technologies on a global scale.
- Manage the deployment and operational excellence of AV equipment, ensuring a consistent and high-quality experience in all meeting rooms.
- Collaborate with international teams to align technology standards and practices, fostering a unified approach to global communication.
- Provide expert-level support and training to ensure all team members can effectively utilize meeting room technologies.
- Develop and document standardized processes for meeting room technology management, troubleshooting, and support. Maintain clear and accessible process documentation for the team’s reference.
- Generate and maintain reports related to meeting room technology performance, usage, and trends. Provide insights and recommendations based on data analysis.
- Create clear and user-friendly guides for meeting room technology usage, troubleshooting, and best practices. Ensure that end users have access to comprehensive documentation to enhance their experience.
- Monitor the technology in meeting rooms, including audiovisual equipment.
QUALIFICATIONS
- Education:
- High school diploma or bachelor’s degree (preferred).
- Experience:
- Over 2 years in AV/Meeting Rooms equipment.
- Over 3 years in second-level IT support or technical implementation roles.
- Project Management Experience.
- Proficient in IT asset management systems, showcasing a robust skill set with relevant tools and processes.
- Demonstrated experience in a global setting.
- Skills:
- Technical expertise in audiovisual equipment.
- Certification in audiovisual technology (desirable).
- Certification in project management (desirable).
- Strong problem-solving and troubleshooting abilities.
- Clear communication and interpersonal aptitude.
- Proficiency in Windows, MacOS, iOS, Android, SharePoint, Office 365, Power BI, Teams, and Power Platforms.
- General IT knowledge with strong troubleshooting skills.
- Willingness to learn and adapt to new technologies.
- Ability to work independently and collaborate globally.
Job Segment:Project Manager, ERP, Cloud, Testing, Audio Visual, Technology, Creative