As the Manager for Global Loyalty Program & Experience, you will play a pivotal role in shaping the short- and long-term strategies for PayPal’s global rewards program. Your primary responsibilities will be to oversee the go-to-market strategy for the PayPal loyalty program. This position will require strategic planning, cross-functional leadership, operational design, and creative problem-solving to ensure seamless launches and ongoing success across multiple regions.Key Responsibilities:Own the global go-to-market function for loyalty, overseeing the planning and execution of launches across new and existing regions, partnering with the Strategy & Analysis function to align with the overall geo expansion strategy.Develop and implement a scalable operating model and governance framework to ensure consistency and alignment across disparate regions.Oversee strategy for incentive-based campaigns that drive adoption and deepen consumer engagement across regions, partnering with the Strategy & Analysis to measure program success, and Marketing to drive execution.
Essential Responsibilities:
- Drive revenue growth and global market expansion by identifying and cultivating strategic partnerships, channels, and opportunities
- Lead the negotiation with external partners and engage cross-functional support colleagues to ensure the successful delivery of solutions for large complex partnerships.
- Develop and execute an overall business strategy to identify and cultivate strategic partnerships, channels, and opportunities to drive revenue growth and global market expansion.
- Influence the negotiation with external partners, engaging cross-functional support colleagues, to ensure successful delivery of solutions for large complex partnerships.
- Align product and business levers (such as pricing and FX) to maximize revenue and market expansion opportunities.
- Engage closely with product, engineering, and architecture teams to drive the architectural runway and determine the best technicalimplementation/design.
- Represent the end customer on an ongoing basis and use this knowledge to drive effective prioritization and decision-making.
- Collaborate and influence product outcomes in a matrix organization with multiple stakeholders such as Engineering, Operations, Risk, Legal, Sales, Business Development, Marketing, Finance, and Banking Partners.
Minimum Qualifications:
- Minimum of 8 years of relevant work experience and a Bachelor's degree or equivalent experience.
4-6 years of experience in go-to-market strategy, product marketing, business development, loyalty program management, consulting, or related functions.
Strong understanding of commercial product development and GTM strategy.
Experience working in fast-paced environments and matrixed organizations with cross-functional teams (e.g., Product, Marketing, Operations) is essential.
Demonstrated ability to think strategically and creatively while applying sound business judgment and quantitative analytics.
Excellent analytical, problem-solving, and decision-making skills.
Familiarity with CRM programs, loyalty platforms, project management tools and digital marketing concepts is preferred but not required.
Strong, effective communication and presentation skills.
Consumer-focused mindset, with an ability to translate feedback and data into actionable solutions.
Travel Percent:
The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .
The US national annual pay range for this role is $100,500 to $173,250
Our Benefits:
Any general requests for consideration of your skills, please