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Bank Of America Third Party Information Security Escalation Management Oversight 
United States, Illinois, Chicago 
999249198

29.04.2025

Job Description:

The Third Party Information Security Escalation Management and Oversight role oversees Third Party Information Security escalations that route through the Business Information Security Office (BISO). This role partners with key Third Party teams on process, procedures, training, QA etc. Responsibilities include partnering with cross-functional stakeholders, BISO Senior Leadership Team, and SISOs to facilitate the development and review of materials required to present in-scope escalations for approval. This role should fully understand Third Party Information Security risks and procedures, and oversee the portfolio of escalations that route through the BISO organization.


• Serve as a single point of contact for information security third party nonadherence escalations
• Work with BISO Senior Leaders on curation and prioritization of escalations requiring appropriate approval
• Support BISO SLT and SISOs with the intake process, including assistance with development and enhancement of materials
• Perform QA of finalized content drafted by SISOs and host review sessions with BISO Senior leader teams
• Closely partner with GT Third Party (GTTP) and Compliance partners to ensure timely review and approval of submitted escalations
• Ensure feedback is responded to as it relates to BISO escalation items
• Facilitate weekly pipeline review meetings with BISO Senior leaders and executive
• Finalize materials and talking points in advance of meeting
• Communicate outcomes and impact following approval committee meeting
• Engages with Third Party Portfolio Execs (TPPEs) and Enterprise Vendor Managers (EVMs) as needed


• Exemplary executive presentation and communication skills, specifically written communications
• Strong executive presence, working directly with senior- and executive-level leadership
• Comfortable delivering messages across a wide spectrum of individuals having varying degrees of technical understanding
• Excellent critical thinking skills
• Attention to detail, thoroughness, diligence
• Excellent organizational skills
• Contribute to create a positive team culture within a diverse workforce
• Strong risk awareness, including operational, compliance, and reputational risk
• Highly skilled with all Microsoft tools
• Work independently and as part of a team to achieve objectives
• Experience with working on Regulatory and Risk Issues, MRAs, etc.
• Sharepoint proficient


• Bachelor's and/or Master’s degree
• Strong analytical skills/problem solving/conceptual thinking
• Ability to work with technical and non-technical business owners
• Assist with internal efficiencies projects and development
• Global Information Security experience
• Process Management and Design
• Playbook writing
• Communications experience

1st shift (United States of America)