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Data Center Technician
ADSIPL offers an exciting, dynamic and challenging environment encouraging creativity and personal development while maintaining AWS computing environments in a secure, scalable, and cost-effective manner.This role is a unique opportunity to work in some of the most cutting edge data centers in the world. ADSIPL’s data centers are large-scale high-density centers where you will be working on changing the face of Cloud technology in India.There is never a dull moment as each day presents itself with different challenges. Some of the key responsibilities you will undertake are:Problem Solving: Maintain a high level of system reliability by prioritizing and resolving trouble tickets efficiently, these include:
· Escalation point and technical troubleshooter for all Systems and Network hardware problems
· Deep diving into Linux server issues
· XEN service virtualization troubleshootingTechnical: Troubleshoot technical issues on various platforms ranging from Systems through Networking to Power/Mechanical
· Remediation of physical layer outages, both Systems & Network
· Remediation or recovery of physical power issues on racks
· Participate in Data Center power & cooling eventsOperations: Meet 24x7 On-Call requirements and response during shift rotations.
· Install & configure racks of hosts in line with internal SLAs
· Triage & resolve trouble tickets for all devices in your region
· Data Center point of contact for all High Severity issues
· Physical replacement of server and network device parts
· Ensure correct rotation of parts & spares
· Help define metrics to increase our customer uptime
· Enforcing Security Best Practices at ADSIPL
· Interact with third party vendors & contractors
· Contribute ideas to improve operational efficiency
·
Project Management:
· Participate in and deliver on a number of high impact small to mid-scale projects
· Participate in internal team meetings at ADSIPL for metric analysis and project status updates
· Help build the world’s largest Cloud infrastructure in IndiaMentoring: Share knowledge and help educate less technical staff on the best practices related to all service owner issues
Basic Qualifications · Solid Understanding of Linux/Unix Administration · Server Hardware Troubleshooting experience · Server Booting: POST, BIOS, PXE, Kickstart, GRUB/LILO, RAID · Some Experience with Network Protocols: TCP/IP, Ethernet, L2/L3 technologies · Network Hardware: Copper and Optical Fiber Cabling, Switches, Routers · Strong Communication Skills · Passionate about IT infrastructure and hardware! * This position also has a physical component requiring the ability to lift & rack equipment up to 20kg; it may require working in cramped spaces or in elevated locations while adhering to health & safety guidelines. * This role involves covering 24x7 shift rotation
Remote Access: Console routers, IPMI, BMC · Network Equipment Installation and Configuration · Cisco IOS, NX-OS, JunOS · Redundancy: Power feeds, ATS, Server Hardware, RAID, Network Connectivity · Data Center Operations: Inventory Management, Hot/Cold Aisles, Security · Participated in Project Management · Experience or Knowledge of AWS products: EC2, EBS, S3 etc. · Scripting: Bash, Python, Perl, Ruby (or programming languages)
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