Amazon Application Engineer III AGS 

India, Karnataka 

997639386

This job requires you to constantly hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks that will define your success. Some of the key job functions of the application support engineer are:
Provide first level of support for handling tickets, operational issues from production servicesProvide engineering support of our incoming tickets, including extensive troubleshooting and debugging, with responsibilities covering multiple product lines.Work on maintenance driven coding projects, primarily in Perl or shell scripts, web technologies, and Java based projects.Read and understand complex application code and make code fixes to resolve support issuesSoftware deployment support in staging and production environments.Develop tools and automate manual operational tasks and easy maintenance of our services.Build monitoring metrics dashboard, and report System health and Support status metrics.

- 2+ years of software development, or 2+ years of technical support experience
- Experience troubleshooting and debugging technical systems
- Experience in Unix
- Experience scripting in modern program languages

- Knowledge of web services, distributed systems, and web application development
- Experience troubleshooting & maintaining hardware & software RAID
- Experience with REST web services, XML, JSON