Forter Senior Product Manager 

United States, New York, New York 

996103011

About the role:

Forter is looking for ato manage our eCommerce Platform & Ecosystem Connectivity domain. Reporting to VP of Product, Platform Innovation this role is foundational to extending the reach and impact of our Digital Trust Platform. You will own the strategy, roadmap, and execution for building and scaling the infrastructure that allows retailers to plug into our platform.

What you’ll be doing:

• Own a suite of strategic initiatives within your domain. Define the vision, strategy and roadmap for the domain, delivering complex, global projects end-to-end.
• Collaborate cross-functionally with Engineering, BD Partnerships, Marketing, Solution Consulting and Customer Success teams to prioritize and deliver capabilities that unlock new channels and accelerate go-to-market.
• Develop a deep understanding of both Forter and partners’ ecosystems to inform product direction and differentiation.
• Translate partner and customer needs into clear, actionable business cases and technical product requirements.
• Establish and monitor success metrics, continuously iterate based on insights from customer usage, performance, and feedback.
• Use customer and market feedback, competitive analysis and business metrics to inform product direction and requirements. Manage the overall product plan through a thorough analysis of the tradeoffs and relative priorities.
• Serve as a thought leader internally and externally on integration best practices and ecosystem strategy.
• Partner with stakeholders to co-own the GTM plan and ensure proper enablement and education to GTM teams, customers and the field on new features.

What you’ll need:

• 7+ years of experience as a Product Manager with proven experience to specify and deliver quality products.
• Strong technical fluency and ability to work closely with engineering on architecture, tradeoffs, and platform scalability. Experience building and scaling APIs, SDKs, or integration frameworks in a B2B or enterprise SaaS environment.
• Proven ability to manage complex projects providing all relevant deliverables to ensure seamless execution
• Excellent collaboration consensus building and facilitation skills with both technical and non technical stakeholders. Specifically, demonstrated ability to process large amounts of inconsistent information and drive forward decisions based on an objective fact base.
• Experience working at a high growth company
• Self-starter with the ability to work through ambiguity and to do whatever it takes to make your product and team successful

Nice to Have:

• Familiarity with embedding plugins within common eCommerce, payment, and identity platforms such as Salesforce, Shopify, Auth0, etc.
• In depth knowledge of Salesforce ecosystem and architecture across different cloud services (Commerce Cloud, Service Cloud, etc..)
• Experience working with extending Platform APIs to effectively be leveraged by Agentic AI interfaces
• Technical experience such as designing APIs for SaaS services
• Experience working with online retail customer

Trust is backed by data – Forter is a recipient of over 10 workplace and innovation awards, including:

• Great Place to Work Certification (2021, 2022, 2023)
• Fortune’s Best Workplaces in NYC (2022, 2023 and )
• Forbes Cloud 100 (2021, 2022, 2023 and )
• #3 on of “Most Innovative Finance Companies” (2022)
• Anti-Fraud Solution of the Year at the Payments Awards (2024)
• SAP Pinnacle Awards “ ” (2023)
• Fintech Breakthrough Awards – Best Fraud Prevention Platform (2023)

Benefits:

• Competitive salary
• Restricted Stock Units (RSUs)
• Matching 401K Plan
• Comprehensive and generous health insurance, including vision and dental coverage
• Home office allowance
• Generous PTO policy
• Half day Fridays

Salary Range:+ bonus + equity + benefits