Intuit Manager HRC Channels 

United States, California, San Diego 

995922505

• You'll be the primary point of contact and accountability for the strategic and operational relationship between our internal HR function and our outsourced employee support service provider, ensuring alignment on strategic objectives and operational requirements.
• You will build strong, trust-based relationships with key stakeholders, galvanizing cross-functional teams around a bold vision of a best-in-class service.
• You'll be responsible for service delivery and operational excellence, setting ambitious SLAs and holding our partners You'll sweat every detail of the employee experience to deliver excellence in the outsourced support, holding a relentlessly high bar for performance.
• With a passion for continuous improvement, you'll identify areas for improvement, track performance data, and collaborate with the service provider to implement solutions and enhance the quality of support provided to our You'll be adept at synthesizing and analyzing data and insights from multiple sources to accelerate service improvements, including through external benchmarking, staying ahead of external factors and trends affecting our people, workplace and customers.
• Serving as the main escalation point for complex employee support issues, you'll partner cross-functionally to address escalated concerns, ensuring timely and effective resolution, and communicating outcomes to the right stakeholders, including at an executive level.
• You are skilled in managing and resolving conflicts, demonstrating resourcefulness in finding mutually-agreeable solutions.
• You'll play a key role in complex team initiatives and projects, as well as People & Places priorities, where outcomes may have some ambiguity.
• You'll consistently uphold Intuit policies and role-model Intuit’s values in all circumstances.

Bay Area California $209,000 - $282,500

Southern California $163,500 - $221,000This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at

• Significant experience (typically 7+ year) in managing HR outsourcing relationships or HR vendor management, preferably within large, complex, global
• A bachelor’s degree in human resources, Business Administration, or a related field is preferred.
• Experience in negotiating service agreements and contracts with external providers. A thorough understanding of contract terms, SLAs, and performance
• A proven track record of successfully holding external partners accountable for performance and achieving desired outcomes.
• Strong analytical and problem-solving skills to identify root causes of issues and develop effective solutions.
• Identifies and engages the right stakeholders, keeps them informed of status and holds them Provides recommendations to remove risks and barriers. Demonstrates learning and growth mindset.
• Uses deep domain expertise to accelerate outcomes. Builds relationships and shares knowledge across P&P domains. Evolves or builds solutions for scale, standardizing and automating where possible.
• A solid understanding of core HR functions and best practices in HR outsourcing and vendor management, and familiarity with HR technologies, including Al.