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position will be based in
What a typical day looks like:
• Identifying training needs of Field team (ASPs)
• Creating training content - Both product & process
• Training planning and execution
• Measure and improve training effectiveness
• Technical support to Field team
• Interface with customers (brand) to escalate field technical issues
• Liaise with brand to get solutions
• Impart training to internal team
• Reporting to the regional managers on regular basis Here is some of what you will need (required)
• Technical Qualification (Min. Diploma in Electronics / comm.) with (4-6) years of experience in handling computer hardware support and Training – L3, L4.
• Experience in handling multiple service outlets (Computer hardware)
• Ensuring ASP (Authorized Service Partner) training and enhance their technical skill level.
• Self-learning abilities to upgrade and keep the team updated
Here are a few examples of what you’ll get for the great work you provide
Required Skills:
Optional Skills:
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