Citi Group Operations Manager 

United Kingdom, Northern Ireland, Belfast 

994774195

Overview of Citi:

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Markets Operations Belfast Overview:

A role within Markets Operations means that you will have a truly global reach, in a supportive environment which will provide you with new experiences and development opportunities right here in Belfast’s iconic Titanic Quarter.

You can play an important part in transforming and simplifying our operating model, creating an exciting environment which encourages diversity of thought and inclusion within an organisation that authentically values and invests in its people

Role Overview:

The goal of the Operations Embedded Control Oversight team is to develop and maintain a comprehensive process to proactively identify and reduce operational risk. As a senior member of the team, you will be responsible for developing and maintaining comprehensive processes to identify and reduce operational risk. Partnering with operations line staff, this role will be responsible for assisting in the proactive management of operational risk and remediation of control issues

What you’ll do:

• Point of contact for global Middle OfficeOperations staff for control-related activities
• Perform proactive reviews of Middle Office related control processes and reporting
• Establish and oversee the application of operational risk policies, technology and tools, and governance processes.
• Assess risks and drive actions to address the root causes.
• Assist management in achieving and maintaining strategic objectives, promotes efficiency, reduces the risk of loss and helps ensure compliance with corporate policies, procedures, laws and regulatory requirements.
• Identify best practices to be shared with global Citi businesses
• Develop and maintain tracking metrics for management reporting and escalation
• Establish a rapport with Business Managers, Compliance, Internal Audit and Legal.
• Develop a broad and detailed understanding of the organization’s landscape, culture and technology.

What we’ll need from you:

• Willingness to challenge existing processes and ensure a satisfactory outcome.

• Proficient in metrics/KRI assessment and reporting.

• Strong organizational skills.

• Ability to manage tight deadlines and unexpected changes.

• Excellent communication and relationship skills across all management levels.

• Analytical with good attention to detail and strong problem solving skills.

• Ability to work independently and manage time efficiently.

By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure

• A discretional annual performance related bonus
• Private medical insurance packages to suit your personal circumstances
• Employee Assistance Program
• Pension Plan
• Paid Parental Leave
• Special discounts for employees, family, and friends
• Access to an array of learning and development resources

Time Type:

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