Microsoft Customer Success Account Management CSAM Manager 

New Zealand, Auckland, Auckland 

994744831

Change:Strong leader with experience driving business/people change management and/ or technical adoption required.

Communication:Thought leader with executive presence, including the ability to hold CxO and BDM level discussions, exceptional interpersonal, verbal, written and presentation skills required.

Technical acumen and Leadershipwith your:

• Proven ability to map Customer needs to solutions required
• Knowledge of Enterprise cloud workloads required, cross solution areas
• Ability to stay up to date on new/improved cross cloud scenarios and workloads required
• Empathy, curiosity, and desire to constantly improve, acquire new skills and drive for results required
• Demonstrated leadership through prior technical, consultative or program delivery coaching/ leadership roles required
• Fluent in English

Education:

• Bachelor's degree in Computer Science, Information Technology, Engineering, Business or related field (or equivalent experience) required
• PMP or other project management certification preferred
• Information Technology Infrastructure Library (ITIL) Foundation certification preferred
• Prosci or equivalent change management certification preferred
• Certification in one or more of the following technologies preferred: Cloud, mobile, Database, Big Data, BI, Data Science, Machine Learning, Artificial Intelligence, Security

Travel required: 0-25%

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