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Apple MacOS Administrator United States, Texas, Austin 994087584
14.12.2024
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Description
As a Mac system administrator you will share responsibility for macOS installation and restore at scale, macOS automation, servicing help desk requests and root cause analysis of issues. You will assist technical users in debugging operational issues utilizing resources such as established documentation, senior staff and corporate technical support organizations. You will collaborate with an experienced team of operations and development professionals which will facilitate growth in your role. Your contributions will positively impact rapid targeted debug and triage of Apple products.
Minimum Qualifications
- Bachelor's in Computer Science or Computer Engineering with 3+ years of relevant work experience.
Preferred Qualifications
- • Experience with Mac hardware and macOS
- • Experience with macOS installation, troubleshooting, recovery
- • Troubleshooting Mac and basic networking issues
- • Experience working in a customer service organization
- • Experience with scripting languages such as Bash, Python, AppleScript
- • Working knowledge of TCP/IP Networking (IPs, subnets, DNS)
- • Experience with Ansible and/or Puppet
- • Knowledge of macOS MDM provisioning such as Jamf
- • Network Administration / CCNA• Experience with network storage technologies (NAS, NFS Filers, S3)
- • Experience with UNIX administration
- • Experience with Gitlab.
Additional Requirements
Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
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