Broadcom Services & Lifecycle Support Engineer 

United States, Texas, Austin 

99305626

You will be joining a group of driven, customer-obsessed technologists helping customers realize the full potential of VCF with VMware Validated Solutions and VMware Validated Designs.

Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing?

As a Services & Lifecycle Support Engineer, you will gather regional market requirements, develop technical solutions, and enable the ultimate success of our practitioners and Expert Advantage Partners worldwide. Your success will be measured through the lens of impact on customer value realization and consumption growth resulting from launching and scaling execution of high quality offers and engagement delivery materials for your assigned area. You will:

• Identify and quantify opportunities to drive core consumption growth

• Develop and execute a technology services and lifecycle support roadmap for offerings and programs to accelerate customer consumption, adoption, and value realization

• Continuously measure and improve performance and customer consumption impact of technical assets for central and regional services and lifecycle support delivery teams

The Work: What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis?

You will require a strong mix of business and technical acumen in this role, operating with a cross-functional mindset that considers both Division and regional objectives in driving growth. Experience with consumption-oriented software businesses and applications development may be helpful. Critical thinking and problem solving skills will be applied throughout the service and lifecycle support development process and program execution phases of your work.

You will be directly accountable for producing high quality VMware Cloud Foundation modern private cloud and application infrastructure services and lifecycle support offerings and assets, which may include standardized scoping, resourcing, proposal and engagement delivery materials, technical enablement resources, and best practice documentation. In addition, you will partner closely with product and services engineering and solution architecture as well as product and services marketing, program management, delivery leadership and practitioners to achieve expected impacts for our customers and our business.

Requirements:Bachelor's degree and 12+ years of related experience or Masters degree and 10+ years of experience preferred, or equivalent experience.