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Amazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a Cloud Support Engineer, you will act as the ‘Cloud Ambassador’ across all the cloud products, arming our customers with required tools & tactics to get the most out of their Product and Support investment.Every day will bring new and exciting challenges on the job while you:
- Learn and use groundbreaking technologies.- Career development: We promote advancement opportunities across the organization to help you meet your career goals.
- Training: We have training programs to help you develop the skills required to be successful in your role.- Support engineers interested in travel have presented training or participated in focused summits across our sites or at specific AWS events.
- Bachelor's degree in computer science or equivalent, or 3+ years of technical support experience
- 3+ years of network and operating system support experience and 3+ years of virtualization, orchestration and cloud computing (eg. Hypervisors, VMware, Xen) experience
- 3+ years of database administration experience and 3+ years of software development with object oriented language experience
- 3+ years of continuous integration and continuous delivery (CI/CD) experience
- Fluency in both English and Mandarin
- Knowledge of distributed computing environments
- 3+ years of information security and compliance experience
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