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- 6+ months of Microsoft Office products and applications experience
- Experience in confidential environments
- 1+ years of human resources experience
- Bachelor's degree is minimum
Key job responsibilities
- Case management and evaluation of associates who have entered the attendance management process
- Respond to associate communication
- Perform extensive research utilizing various data points to reach a decision on termination or exception
- Review timecards for errors
- Ensure utmost quality and timeliness of deliverables to meet customer expectations
- Escalate when required
- Strive to improve efficiency and effectiveness of existing systems and look for enhancements
- Maintain confidentiality of employee information and adhere to data confidentiality requirements
- Exercise high judgment to act, at all times and in all ways, in the best interests of Amazon.com while performing the job duties.
- 1+ years of Microsoft Office products and applications experience
- Experience in human resources
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