Citi Group Program Management Lead 

Malaysia, Penang, George Town 

992335450

Responsibilities:

• Supports planning, directing and coordination of day-to-day activities of running a program or portfolio of programs.
• Applies in-depth understanding of how areas collectively integrate within the subfunction as well as coordinate and contribute to the objectives of the entire function; and requires basic commercial awareness.
• Assesses creation and signoff of program plan and charter, benefits management plan, stakeholder management plan, acceptance plan, and central program issue log.
• Oversees program plans meet business needs as described in the program initiation documents.
• Ensures all stakeholders are identified and included in scope definition activities and understand the program schedule and key milestones.
• Works with Program Sponsor to ensure business case cost benefit analysis is in line with business objectives.
• Ensures all areas of the program are appropriately staffed.
• Monitors program commitment from those assigning resources.
• Escalates program risks to the Program Director, or Program Sponsor, when appropriate.
• Creates the program risk management plan.
• Works with procurement team to create, administer, track, and eventually close program contracts.
• Makes recommendations for training and development needs for assigned personnel.
• Evaluates subordinates' performance and makes recommendations for pay increases, promotions, terminations, and other personnel actions.
• Directs area supported through responsibility for delivery of end results and shared responsibility for budget management, accountable for resource planning.
• Ensures essential procedures are followed and contributes to defining standards.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Drivethe overall direction, coordination, implementation, execution, control and completion of specified projects ensuring consistency with Citi project management governance.
• Support planning, directing and coordination of day-to-day activities of running a project or program including creation and maintenance of relevant program and project artefacts
• Assess the creation and signoff of program plan and charter, benefits management plan, stakeholder management plan, acceptance plan, and central program issue log.
• Manage and maintain the RAG and RAID for assigned projects or programs
• Contribute orlead the Steering Committee meetings and any other stakeholder meetings.

Critical Competencies:

• Demonstrated capacity working in highly pressured & volatile environments
• High proficiency in English with the ability to communicate clearly and concisely to senior management, including production and effective use of dashboard reports
• Strong communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas.
• Ability to assess project risks and discover potential problems before they occur.
• Ability to resolve complex problems, where expertise is required to interpret against policies, guidelines or processes.

Qualifications:

• >15 years of overall corporate experience, with >10 years of experience into Project and Program Management, ideally in banking or financial services
• Experience in interaction at Board/Executive management level of businesses
• Experience of successful program/project delivery of finance/accounting/regulatory projects
• PMP or PRINCE2 certification must have
• Scrum Master certification strongly preferred
• Any other project management certification preferred
• Negotiation skills with external parties.

Education:

• Bachelor’s/University degree or equivalent experience, potentially Masters degree - preferably Engineering background.

Time Type:

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