Ebay Senior Customer Operations Specialist 

United States, Arizona, Mesa 

988860755

What you will accomplish:

• Communicate effectively with state agencies regarding title & registration related matters

• Develop & utilize 50 state DMV knowledge related to title and registration processing, adhering to multi-state compliance

• Leverage title & registration expertise to solve complex transaction matters

• Maintain and influence Standard Operating Procedures (SOPs) to ensure consistency and effectiveness

• Contribute to smooth customer experiences, delivering a standard of white-glove-service

What you will bring:

• Experience with DMV operations within the automotive industry

• Knowledge of purchase and sale documentation and associated processes required

• Automotive industries experience and knowledge of automobile terminology required

• Proficient with or the ability to quickly learn an array of computer software and Microsoft office applications

• Effective communication skills via any means with individuals of any level internally and externally, employing a consultative approach

• Bachelor’s degree or equivalent preferred

Where & When You Will Work:

• Remote from the US

• Working Schedule: Monday - Friday, available shifts 6am - 2pm PST, 8am - 4pm PST, 10am - 6pm PST