Truist Mortgage Loan Specialist-Regulatory Governance Specialist 

United States, Virginia, Richmond 

988492716

Regular or Temporary:

English (Required)

1st shift (United States of America)Responsible for the efficient and accurate loan data processing and verification for multiple client accommodations such as, but not limited to, SCRA, Successors in Interest, Partial Release, Subordinations, and Assumptions of Mortgage. Complete process requirements accurately and timely in accordance with regulatory and investor guidelines.

Essential Duties and Responsibilities

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

Gather required documentation to evidence a borrower’s qualified status for SCRA, Successor in Interest, and Assumption of Mortgage Complete data entry and validation based on documents required by investor or regulation Issue accurate and timely client notifications for client accommodation based on regulatory and investor requirements Update internal system of record to capture document issuance and retention standards Stay current on regulatory timelines and investor guidelines for qualified parties Identify and communicate adverse issues, trends or inefficiencies to management and other lines of business along with proposed solutions; contribute to agreed upon resolutions. Build and maintain relationships with internal and external business partners, managing expectations and accountability All other duties as assigned.

Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• College degree or comparable education and experience
• One to two years of mortgage, banking, banking operations, or comparable education
• Proficiency with Microsoft Office suite of products to include Word and Excel

• Two or more years of retail banking, banking operations, or experience in a law firm or corporate setting
• Strong research and investigation skills

• Proficiency with banking software, deposit account systems, or mortgage servicing systems
• Excellent written and oral communication skills
• Ability to prioritize a significant volume of work with simultaneous deadlines
• Strong organizational skills and attention to detail
• Ability to work effectively in teams and independently and make effective decisions consistent with role and responsibilities

4 days in the office. Remote on Friday.

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☐ Lifting(if checked, indicate pounds)

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Visual / Audio / Speaking

Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.

þ Travel

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