JPMorgan Wealth Management Global Mortgage Product Head 

United States, New York, New York 

988489649

• Working the Global Head of Mortgage Solutions, EMEA Head of Mortgage Solutions and key stakeholders, set the vision of the product strategy for mortgage and HELOC home lending financial products and technology roadmap with an eye for innovation, intellectual curiosity and a change agent
• Product Development & Performance Monitoring: Lead the development and enhancement of mortgage financial products/features from ideation to launch, considering market trends, customer needs, and regulatory requirements and ongoing monitoring and enhancements
• Market Analysis: Conduct ongoing competitive analysis to identify opportunities for new financial & software mortgage products, evaluate competitors, and assess customer preferences and behavior.
• Cross-Functional Collaboration: Collaborate with Bankers, Mortgage Specialists, Mortgage Credit Risk & Operation and Technology (internal and external) teams to ensure seamless product implementation, effective communication, and alignment of strategies.
• Risk Management: Work closely with legal, risk, compliance and controls teams to ensure mortgage products comply with regulatory requirements and mitigate risks associated with credit, operational, and market factors.
• Customer Experience: Ensure the team is championing the client/user experience by gathering feedback, addressing pain points, and continuously improving mortgage products and processes.
• Training and Support: Provide training and support to internal teams to ensure they have the knowledge and resources to effectively promote and support mortgage products.

Required qualifications, capabilities, and skills

• 10+ years of experience or equivalent expertise in end to end product management with mortgage origination/industry experience including deep subject matter expertise in the financial mortgage products
• Effective change management and transformation experience, including project and program management that spans business and partners teams within the financial services industry.
• Strong communication skills, both oral and written – including excellent presentation skills proven ability to distill complex ideas into consumable and actionable materials.
• Experience in enterprise-wide release and deployment processes and strategies
• Highly collaborative – ability to connect and partner effectively with global teams to influence outcomes and deliver results.
• Demonstrated track record of adapting to a rapidly changing business environment, ability to quickly assess situations, act decisively, and capitalize on change.