Memphis, TN
WHO YOU’LL WORK WITH
We are seeking a highly skilled and motivated individual to join our team as a Senior Analyst of Transportation at Nike. The ideal candidate will have strong industry knowledge, insight analytical skills, and be open to different perspectives from peers and stakeholders. Evaluate the Transportation procedure and systems cross functionally identifying inefficiencies or opportunities for improvement. Manage all transportation matters including but not limited to the execution, direction, and coordination of all transportation within the Nike organization. Developing a communication process to collaborate with customers and update key stakeholders on policy changes. Implement innovative, cost-effective solutions that allow for a more efficient and streamlined method. Amplify product workflow by analyzing and evolving supply chain plans that affect production, distribution, and inventory.
- Bachelor’s degree in business or a related field (e.g., Supply Chain Management, Logistics, Operations Management, Computer Science, Data Science, or Information Quality) or equivalent combination of education, experience and training.
- 5+ years of experience in direct support of transportation/Transportation operations in a Retail/E-Commerce supply chain environment and use of project management tools and methodologies is required.
- Proficiency with Excel, Access, Word, PowerPoint, and Database Management
- 3+ years’ experience within an Operations/Distribution/Transportation environment, supervising, evaluating, mentoring, and developing team members and managing workload.
- Experience working across all levels, from front-line associates to senior-level leaders.
- Experience working in a fast-paced, highly collaborative, and team-based environment
WHAT YOU’LL WORK ON
The Transportation Operations (Outbound) team will manage all DC-related Transportation Logistics Service Providers’ (LSPs) capacity and service issues (equipment, no-shows). You will facilitate the flow of information between different stakeholders (Carriers/DCs/Terminals/Stores) and resolve any potential risk to customers. In addition to coordinating the movement of products you will play a vital role in supporting the management of Nike rental assets keeping detailed records of vehicle maintenance to ensure they remain operational for daily and business use, and repairs are resolved quickly to sustain a constant flow of assets.
- Accountable for on-time pick-up and delivery, and carrier performance for outbound shipments from assigned DCs
- Escalation points for ongoing DC carrier issues (carrier capacity no-shows); solve for delivery exceptions
- Manage dwell, detention, and truck order not used to reduce cost.
- Provide proactive updates to customers, shippers, and receivers for any shipment.
- Lost / Stolen recovery of Nike assets and/or product
- Create monthly reports on overall performance and the targets achieved.
- Manage & support the execution of Transportation plans for shipping peak season and monthly/quarterly/year-end
- Proactively identify opportunities to minimize expedites
- Implement and develop Carrier Compliance programs
- Manage day-to-day operational support for assigned DC(s) to assess equipment needs and ensure equipment is on hand to meet DC demand
- Conduct deep dive on all payment approval requests
- Manage support for escalation issues as they relate to all yard management activities (shuttling, hosteling, and rental trailer capacity needs) for assigned DCs
- Escalate YMS compliance issues to the assigned Memphis DC Operations team for resolution
- Proactively identify DC transportation cost savings opportunities (e.g., mode optimization, backhaul opportunities, RTV programs) and raise to appropriate transportation leaders or cross-functional partners (e.g., DC)
- Reduce transportation chargebacks and support various customer carrier initiatives
- Identify, develop, and implement continuous improvement activities to improve operating metrics and performance, specifically related to cost, service, and compliance (e.g. route optimization, carrier selection, backhauls, and trailer loading)
- Provide operational inputs to the LSP Management team to support carrier business reviews (QBRs, MBRs) & scorecards