Citi Group Wealth Investment Solutions Manager 's Control 

United States, Florida, Tampa 

988311658

Responsibilities:

• Responsible for managing and supporting multiple risk and control programs for the organization including defining the strategy, approach, processes, quality, tools and reporting that provide global risk management consistency and excellence.
• Establishes quarterly audit process of attributes to ensure proper calculation and control.
• Works closely with business partners on findings and makes recommendations on improving practices.
• Develops procedural implementation and change management process with Operations and Reporting team to ensure proper governance and controls exist.
• Examines procedures for consistency and gaps relative to regulations in addition to impacts on customer experience.
• Conducts internal testing of dispute processes to ensure control.
• Monitors exceptions to dispute policy and identifies drivers of exceptions.
• Leverages data to examine impacts to Customer Experience and Regulatory breaks.
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6-10 years relevant work experience in Business Risk & Controls
• MS Excel, MS Access, SAS, SQL, Visual Basic a plus. 5+ years’ experience in financial services.
• Consistently demonstrates clear and concise written and verbal communication skills
• Effective organizational influencing skills required.
• Third party vendor management preferred. Demonstrated ability to lead global team efforts
• Excellent problem solving skills Ability to see the big pictures with high attention to critical details
• Demonstrated ability to develop and implement strategy and process improvement initiatives.

Education:

• Bachelor’s/University degree or equivalent experience, potentially Masters degree

The VP will work as a member of the Investments Product Governance and Manager’s Control Assessment Team to support new, changing, and steady state governance/controls of global investment and insurance products for Wealth. The role will primarily support the Wealth Investments Global Assessment Unit (GAU) from a Manager Controls Assessment (MCA) perspective. This entails identifying, documenting, and maintaining the risk and control inventory on behalf of the Business / Product Teams and various Control Owners. You will be accountable for the completeness and accuracy of the inventory, as well as presenting and sharing metrics of the inventory’s risk profile. You will be required to work across lines of business and functional areas to identify and close gaps. The role requires knowledge of Business, Regulatory, and Operational risk and control concepts.

Required Skills

• Ability to work autonomously and proactively.
• Excellent analytical, problem solving, and communication skills.
• Experience evaluating risk of products and/or processes.
• Investment and insurance product knowledge.
• Risk and control documentation and framework knowledge (Citi’s Risk and Control and MCA Framework and tools experience is preferred).

Anticipated Posting Close Date:

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