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Key job responsibilities
• Contacting Sellers to fast track their onboarding procedure, by notifying them on the required/missing documents for onboarding.
• Providing Sellers with support to book their first shipment through calls and emails.
• Increase the shipping frequency of Sellers by continuously monitoring their activity and nudge them in case they are dormant.
• Maintaining a good seller relationship to assist sellers with any blocker when cross-bordering their goods between European countries and providing a great seller experience.
• Managing and driving the growth of the Sellers business by providing market place ASIN level recommendation and delivering on key business opportunities for Sellers
• Managing key improvement initiatives and projects: Drive new product launches and relationship extensions by partnering with the business development and on-boarding teams.
• Tracking and reporting performance using appropriate metrics. Achieve productivity and seller satisfaction targets.
• Using Voice of Seller and HMD as key metrices to flag & improve SX.
- 1+ years of sales experience
- Bachelor's degree
- 2+ years of sales experience
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