Job Summary (Primary function)
Essential Functions of the Job (Key Responsibilities)
- Implement contracts and pull-through strategies with retail pharmacy customers to support commercial efforts for Opzelura.
- Manage existing 3PL relationship for all contracts implemented through the network pharmacy program.
- Develop and implement performance metrics to ensure timely access to Incyte medications; monitor and evaluate product fulfillment in the retail channel; and create awareness of patient services aligned to brand objectives.
- Maintain a deep understanding of Retail, Specialty, and Hospital pharmacy channels, including evolving trends and capabilities, to ensure an industry-leading approach to patient support.
- Implement contracting strategies and collaborate with Market Access, Product Strategy, Finance, and Commercial Analytics to support forecasting of Gross-to-Net discount rates.
- Monitor and evaluate new distribution initiatives that enhance Incyte’s reputation as a valued pharma manufacturer.
- Contribute to weekly channel team meetings on market issues including SP network objectives, retail programs, and IDN dispensing.
- Serve as the strategic liaison between Supply Chain and the Commercial team, ensuring alignment of priorities, seamless communication, and effective cross-functional collaboration.
- Log and report product complaints in partnership with Medical Information and Quality Assurance teams to help ensure a positive patient experience.
- Partner with Finance and the Senior Account Director to effectively manage accounts receivable and monitor credit limits, ensuring strong financial controls and positive relationships with specialty distribution partners.
Qualifications (Minimal acceptable level of education, work experience, and competency)
- Experience with Market Access customers and retail pharmacy contract negotiations preferred.
- Familiarity with Retail, Specialty, and Independent pharmacy, as well as Wholesale and Specialty Distribution channels.
- Understanding of various contracting approaches and topics across dermatology therapies.
- Minimum of 5 years of experience in the pharmaceutical/biotech industry or equivalent combination of education and experience.
- Experience with dermatology, oncology oral, IV, and biologic agents preferred.
- Experience in distribution, marketing, finance, sales management, strategy, GPO, and payer contracting valued.
- Understanding of pharmacy financials, including commercial and government healthcare environments.
- Understanding of 340B programs strongly encouraged.
- Ability to work effectively with cross-functional stakeholders.
- Excellent communication and interpersonal skills to engage diverse audiences.
- Ability to travel approximately 25% of the time to meet with external stakeholders.
Disclaimer: The above statements are intended to describe the general nature and level of work performed by employees assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications. Management reserves the right to change or modify such duties as required.
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