Amazon ProServe Senior Engagement Manager WWPS 

United States, Texas, Arlington 

986838969

The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects. In this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients. You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud Adoption Framework while demonstrating technical credibility across diverse stakeholders, you will distill customer needs into clear technical requirements, decompose complex problems, and make informed trade-off decisions considering performance, scalability, security, and business impact.
Possessing strong technology and program/project management experience, you will validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks. You will be expected to achieve and maintain relevant AWS certifications, develop domain-specific expertise, and effectively communicate technical concepts to both technical and business audiences. As you progress, you’ll lead increasingly complex technical projects, shape cross-organizational technical strategies, and establish best practices in your domain. In this role you will apply your management and leadership capabilities to successfully execute project plans, proactively identify and manage risks, resolve issues, escalate when appropriate, and drive projects to successful completion, while exceeding customer expectationKey job responsibilities
As an experienced technology program/project manager, you will be responsible for:
• Leading and managing complex cloud migration and implementation projects
• Leveraging comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning
• Bridging business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer business outcomes
• Distilling customer needs into clear technical requirements and map them to business outcomes
• Decomposing complex technical problems into actionable, deliverable solutions
• Contributing to technical documentation and define documentation standards
About the team
Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Mentorship & Career Growth - We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

•5+ years of experience in cloud computing.
•Experience in project management of technical programs
•5+ years of experience in consulting and working with enterprise customers
•5+ years of experience with customer cloud transformation activities to ensure successful delivery of solutions
•Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience

•AWS experience preferred.
•Project Management Professional (PMP) and/or AWS Certified Solutions Architect - Associate.
•Strong understanding of AWS services, architecture, and best practices. Understanding of business objectives and ability to align technical decisions with company goals. Should be able to manage team priorities and resources effectively while balancing technical debt and feature development.
•Experience applying AWS frameworks like Well-Architected and Cloud Adoption Framework
•Proven ability to establish technical credibility with engineering teams and senior technical decision-makers
•Strong written and verbal communication skills, with experience presenting to senior leadership. Ability to communicate technical concepts to non-technical audiences and handle difficult conversations professionally.
•Ability to influence without authority and work effectively with peer managers and senior leadership. Should be able to translate high-level strategy into executable plans for their team. Experience in stakeholder management and cross-functional collaboration is essential.