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Citi Group Officer Change Business Analyst Supervisor - Fund Accounting Hybrid 
Malaysia, Kuala Lumpur 
985433518

28.06.2024

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi’s

based in Kuala Lumpur, Malaysia.Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

  • Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.

  • We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.

  • Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

  • We have a variety of programs that help employees balance their work and life.



FA Change Business Analyst is mainly responsible to support client change requests and process improvement initiatives which require extensive analytical skills with FA Operations expertise. This role is expected to assist in requirement gathering and impact assessment with relevant SMEs in determining the optimal solution.

In this role, you’re expected to:

  • Mainly serve as Business Analyst for client change requests in requirements gathering, impact assessment and proposed solution.

  • Review ageing change items to ensure no overdue implementation on ongoing change requests

  • Monitor work activities to ensure timely updates provided on ongoing change requests

  • To provide end-to-end coordination work and perform impact assessment on assigned change requests

  • To assess and develop solutions that will bring productivity and cost efficiency for Fund Accounting Operations

  • To produce Business Requirement Document for any technology related request

  • To provide testing support to perform any validation testing required by Operations prior to change implementation

  • To deliver solution for the change requests / projects assigned within agreed timeline with client

  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

  • To perform end to end fund setup activities for new or existing fund.

  • Liaison with Business Support team and system vendors to bring on solutions including test coordination with testing team.

  • To perform process mapping and deep dives on process improvements.

  • Act as Fund Accounting Operations focal point in governance forums.

As a successful candidate, you’d ideally have the following skills and exposure:

  • Bachelor’s degree/University degree or equivalent experience

  • Min 5 years of relevant experience

  • Possess great analytical and problem solving skills

  • Preferable to have experience in fund accounting operations

  • Experience working in fund administration, change management, and/or project management

  • Knowledge of financial operations Skills: (technical skills)

  • MS Access and SQL knowledge required

  • Advanced MS Excel and PowerPoint skills

  • Preferably well-versed in Multifonds / TLM / pControl Web / pControl FOF

  • Ability to work as a team player and work with people of different culture

  • Positive attitude and have a problem-solving aptitude

  • Comfortable managing multiple tasks within a fast-moving environment

  • Consistently demonstrates clear and concise business writing and verbal communication

Fund Accounting


Time Type:

Full time

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