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Amazon Support Engineer - Part Time OpsTech Solutions United States, Minnesota, Hinckley 985038291
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Key job responsibilities
Support end-user equipment and your building’s IT infrastructure
Train and mentor IT technicians
A day in the life
You’ll be based on site and will travel to other operational sites in your country, and potentially internationally, several times a month. As an IT Support Engineer, you’ll work with remote and on-site colleagues to support them with any issues. You’ll use your expertise to make sure our platforms are working at their best, often implementing projects to maintain or improve our IT infrastructure. In some cases, you may also help design the infrastructure for new buildings and make sure everything is working for the site launch.
- Degree in Computer Science
- Experience as an Administrator of heterogeneous networks, Microsoft Windows and Linux
- Experience with networking infrastructure, system integration and working with third part vendors
- A valid UK driving licence
- Proficiency in written and verbal English
PREFERRED QUALIFICATIONS
- Additional industry certifications such as ITIL, Cisco (CCNA, CCNP), Microsoft (MCP, MCSE) or Linux (LPIC-1, LPIC-2)
- Experience in diagnostic and problem solving responsibilities
- Experience in fast-paced, customer focused environment
- Experience of working with common network and internet protocols such as network management protocols, network communication protocols and network security protocols
- Experience in IT Asset Management and purchasing or WLANOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial +44 800 086 9884 (tel:+448000869884). If calling from Ireland, please dial +353 1800 851 489 (tel:+3531800851489).
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