MSD Account Manager Virology m/f/d 

Switzerland, Lucerne 

984672147

Job Description

Responsibilities:

Customer Engagement and Key Account Management

• Develop and execute customer engagement strategies and plans to drive sustained business growth, achieve revenue targets, and foster strong relationships with key external stakeholders

• Utilize customer insights to identify and capitalize on commercial opportunities, ensuring continuous feedback with the cross-functional team

• Gain deep expertise in the needs and considerations of hospitals and decision-makers by collaborating with customers to understand patient pathways and challenges

• Create solutions that enhance the value of medicines and treatments based on insights from the hospital accounts, while providing scientifically and clinically approved disease and therapeutic information

• Foster effective communication and dialogue with stakeholders by leveraging a deep understanding of therapeutic area, different treatment options, our and the competitor’s data, in addition to emerging trends in the field

• Develop and implement launch strategies at clinic level to maximize market penetration and product adoption, collaborating effectively with internal and external stakeholders

• Act as the account strategic manager to plan and oversee tactical implementation leveraging cross functional team expertise

• Collaborate with key scientific leaders to co create and lead the implementation of educational events addressed to your main stakeholders

• Ensure compliance with regulatory requirements throughout the launch process

• In addition to accomplishing your quarterly goals, your success can be gauged by the level of quality engagement you establish with our customers, becoming a valued partner in addressing challenges within the healthcare sector

Digital and Data:

• Strong understanding of the relevant therapeutic and clinical area, including both own and competitors' portfolio and clinical data. Possess the ability to effectively apply this knowledge to the local market, specific accounts

• Monitor market dynamics and adapt launch strategies as necessary, while tracking and optimizing launch performance through data analysis and continuous improvement initiatives. Utilize data, analytics, and agile approaches to enhance customer engagement and performance

• Drive innovation in applying value-added services and across communication channels

• Collaborate with the cross-functional team to adapt marketing materials and omnichannel initiatives for customers

• Uphold company values and standards to ensure compliance at all levels within the local market. Possesses strong expertise in managing business and customer engagements in accordance with company compliance standards as well as the local pharma code

Your Profile:

• Minimum of 3 to 5 years of experience in sales and account management within the pharmaceutical industry, preferably with experience in managing infectious disease specialty products

• Preferred experience in launching products in the fields of haematology, oncology. Infectious disease

• Educational background in life sciences or medical/paramedical fields

• Proven track record in account management within complex hospital systems, demonstrating the ability to navigate and effectively engage with various stakeholders

• Exceptional sales, negotiation, and communication abilities, with a strong focus on building and maintaining relationships

• Fluent in French and English, enabling effective communication with customers and stakeholders

• Established network of stakeholders in the field of infectious diseases and/or haematology-oncology, which can be leveraged to enhance business opportunities

• Strong presentation and communication skills, with the ability to effectively convey complex information and influence key stakeholders

• Demonstrated ability to build strong relationships with Health Care Providers (HCPs) including Scientific Leaders and manage customer expectations

• Advanced experience in collaborating and effectively communicating with internal teams (e.g., marketing, medical affairs, finance) to align on account strategies, share insights, and drive coordinated efforts to meet customer needs and business objectives

• Ability to think long-term and develop strategic account plans that align with the overall business strategy. Being able to identify new opportunities, anticipate market changes, and adapt plans accordingly

• Ability to identify challenges or obstacles within accounts and proactively develop creative solutions or strategies to overcome them. Making informed decisions based on data and analysis

• Being adaptable and willing to quickly learn and apply new information or strategies

• Familiarity with working in a highly regulated industry, emphasizing compliance with laws and policies to ensure ethical and compliant business practices

Current Contingent Workers apply

Not ApplicableNot Indicated

*A job posting is effective until 11:59:59PM on the dayBEFOREthe listed job posting end date. Please ensure you apply to a job posting no later than the dayBEFOREthe job posting end date.

A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.