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What you will do:
Serve as a trusted adviser for Red Hat engineers and project and technical managers to deliver and implement the right solutions for our customers
Serve as a subject matter expert on site, addressing customer technical, development, and IT issues and needs
Learn new technologies and apply those concepts to customer needs
Adapt to changing customer requirements
Manage technical problem identification and resolution, support system architecture definition, software specification and design, testing, and deployment of open source solutions
Participate in internal initiatives, create consulting white papers, and update the knowledge base
Keep stakeholders updated on issues that may affect project or company performance
Respond to incidents, escalations, and exceptions, and handle sensitive conversations in a professional manner
Kick off new projects, guide the implementation team, and monitor the progress of a project
What you will bring:
2+ years of experience working with enterprise customers on a range of development and deployment projects, demonstrating a strong customer-facing and problem-solving aptitude.
At least 2-3 years of RHEL Administration experience. Proficient experience with Red Hat Enterprise Linux (RHEL), including installation, configuration, troubleshooting, performance tuning, and system administration.
Advanced knowledge of Red Hat Enterprise Linux (RHEL), and any of the following Infrastructure related technologies:
Advanced knowledge of Red Hat Enterprise Linux (RHEL), and any of the following Infrastructure related technologies is highly desirable:
Ansible / Red Hat Ansible Automation Platform
Red Hat Satellite
Authentication services such as IdM/IPA
Virtualisation technologies
Knowledge of Linux security practices and tools to address common criteria, including hardening, access controls, and patch management.
Red Hat Certified Engineer (RHCE) certification, or willingness to pursue certification within 90 days of hire.
Good written and verbal communication skills in English, with the ability to articulate complex technical concepts clearly to diverse audiences.
New Zealand Citizenship is an essential requirement for this position
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