Contribute to meeting or exceeding store sales and profit targets by:
Passionately inspiring consumer loyalty to the Brand
Effectively serving and selling to customers
Diligently executing store operations
KEY RESPONSIBILITIES:
Be aware of store sales and KPI targets, as well as individual performance targets, take ownership of them and use all available store resources to meet or exceed them
Execute the Brand Customer Service standards to meet or exceed customers’ expectations
Be a Brand Ambassador, consistently exhibiting Brand Attitude and Values
Use Seasonal Brand and product knowledge effectively during sales interactions
Communicate product features benefits and unique selling points clearly to address customers’ needs and strengthen their connection to the Brand
Adhere to all established policies and procedures
Execute and maintain established Visual Merchandising and In-Store Communication standards
Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store’s entire product offer is represented on the sales floor
Complete cash register transactions quickly and accurately
Minimize loss in both, the stockroom and the sales floor
Perform all store operations in a safe, effective and efficient manner
Collaborate productively and respectfully with team members
Complete all applicable training programs and effectively apply the learning on the job
Seek coaching and learning opportunities to continually improve your performance
REQUIREMENTS:
High school or equivalent qualification
Minimum of 1 year of relevant working experience in sports retail/fashion/apparel or experience in customer service & selling
Customer-oriented and enjoy interacting with customers.
Good team player, proactive and willing to learn attitude
Able to work in a fast-paced environment and handle multiple tasks simultaneously.
Good communication skills in English and the ability to converse in other languages will be an added advantage.