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Job Description
• Manage Business Operations activities including, but not limited to: Business Continuity Planning, Events Management, Location Strategy and Access Management
• Supports executive routines such as Quarterly Business Reviews and executive performance reviews, working with applicable SMEs for inputs as required
• Develops and supports executive communication strategy and execution including but not limited to supporting Town Halls/All Hands meetings, Associate Survey analysis and action planning/tracking/messaging at all levels
• Support employee engagement in close partnership with EDIC leads, HR/Learning Partners to drive comprehensive approach across key stakeholder groups.
• Operational Excellence: Support GMR engagement and timely delivery of various deliverables related to OpEx program.
Required Qualifications:
5+ years of experience in financial services industry or experience in a related field covering business operations, Controls and governance based activities.
• Ability to think strategically across GMR to identify opportunities to improve overall performance efficiency.
• Ability to challenge the status quo, produce appropriate changes and implement goals
• Strong partnership and relationship building skills with the ability to influence
• Ability to track performance and analyze data/progress metrics to benchmark against short and long-term goals
• Acts as trusted advisor across GMR and with key stakeholders across the broader organization
• Ability to develop comprehensive plans around key control priorities and ensure all accountable parties understand respective roles/responsibilities
• Strong analytical, and organizational skills; focus on attention to detail
• Excellent written / verbal communication skills and executive presence.
• Proven ability to develop executive ready communications and presentations.
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