Microsoft Cloud Solution Architecture - Azure Data 

India, Karnataka, Bengaluru 

980115217

• 7+ years of experience with SQL Server
• Experience with DBA, design, Implementation, DB Analysis, SQL performance tuning and optimization on large OLTP/OLAP systems.
• Experience with High Availability/Disaster Recovery solutions such as Failover Clustering, Database Mirroring, Always On, Availability Groups, and Replication etc.
• Strong troubleshooting skill set in SQL Server including, but not limited to performance tuning, optimization, and security models.
• Strong knowledge of SQL Server Internals and ability to debug a plus
• Experience in Azure architecture, design, Azure IaaS, Azure SQL Database, Azure SQL Managed Instance, High Availability, service resilience and distributed systems
• Knowledge of Databricks, Cosmos DB, Postgres, AML , Cognitive services , Data warehousing and Big Data is plus
• Use trace analysis, debug skills, source code, and other proprietary tools, to analyze problems and develop solutions to meet customer needs; this may involve writing code
• Solid understanding of client/server, networking, and Internet technologies fundamentals.
• Understanding of n-tier solutions
• Works well in a team environment. Strong problem-solving skills.
• Good Communication Skills in international environment - Spoken and written English
• Excellent customer service skills.
• Effective learning skills. Desired background in Technical Training.
• Able to work well under pressure and meet commitments.
• Presentation skills with a high degree of comfort with both large and small audiences

Master's Degree in Computer Science, Information Technology, Engineering, or related field AND experience in technology solutions, practice development, architecture, consulting, and/or cloud/infrastructure technologies OR Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field AND experience in technology solutions, practice development, architecture, consulting, and/or cloud/infrastructure technologies OR equivalent experience.

Technical Leadership
• Learns new technologies or services as advised by leadership team. Aligns professional skill development with role success guidance and manager guidance. Role models effective technical readiness. Acts as a mentor and role model to junior colleagues to educate them on technical and non-technical concepts. Participates in development opportunities (e.g., Ready, Build, Ignite).
• Shares ideas, insights, and strategic technical input with technical teams, internal communities across the field, and the larger virtual team across Microsoft using a thorough knowledge of specific Microsoft products and their context in the competitive landscape. Participates in external technical community events (e.g., conferences, seminars, technical meetups, Webcasts, blogs, hackathons) and shares learnings with the internal team.
• Generates new ideas for changes and improvements to existing intellectual property (IP), technologies, and processes for designated customers/partners. Drives opportunities for IP reuse, best practice sharing, and consumption acceleration. Proactively identifies gaps through delivery and communicating those gaps to others (e.g., Leadership, managed intellectual property [MIP], Design, and Governance). Applies subject matter expertise to develop new IP that fills identified gaps.
Additionally responsibilities include:
• Create and Update deep technical understanding and documentation of the customer’s technology and solution (KnowMe) and Workload record(s) for their assigned solutions.
• Deliver Onboarding Assessments and define and drive Delivery Plan
• Regular internal touchpoints with Team Manager, CSAM (Customer Success Account Manager), Mission Critical CSAs (Cloud Solution Architects) and connected teams like Azure Engineering Direct (AED), Azure Rapid Response (ARR) & others to ensure alignments
• Ensure successful delivery of remediation activities
• Identify trends, analyze and coordinate delivery opportunities
• Provide case trend analysis and recommend remediation activities during regular customer reviews
• Function as a Trusted Advisor and provide advisory support with deep technical focused analysis and KnowMe.
• Scoping of engagements, discussing workstreams and assigning actions and agreeing ETAs.
• Provide RCA in coordination with AED (Azure Engineering Direct) for critical incidents (Sev A/0)
• Responsibility for driving towards a stable and robust solution and minimize reactive demand and time to recovery.