EY Student Hire Pre Offer Coordinator - TSS Birmingham 

United Kingdom, England, Birmingham 

978786793

In this role, you will be responsible for providing a high-quality recruitment administration service for EYs Graduate, Industrial Placement, Summer Internship, Work Experience, Smart Futures, Our Future and Business Apprentice recruitment and selection activities.
Your key responsibilities

• Deliver a smooth and positive recruitment experience for all candidates who apply for a graduate, undergraduate or schools position.
• Form part of a team who deliver excellent service in line with the Firm’s recruitment requirements and ensure service level agreements are met in line with TSS standards.
• Process administration and system updates relating to the pre offer recruitment process, including screening, assessment centre/interview scheduling and obtaining business assessor/interviewer availability.
• Be the first point of contact to anticipate and respond to queries from candidates, conducting further analysis and investigation when required.
• Produce regular progress reports for the Student Talent Acquisition Team and endeavour to identify and contribute to process improvement and technology optimisation to benefit key stakeholders and the business.
• Provide flexible support across both the pre offer and post offer process as well as to other TSS teams when required. Contribute to wider TSS and HR projects
• Commit to drive your own personal development by ensuring your knowledge and skills are up to date and keep well informed of HR policy and industry news. Ensure compliance with GDPR.

We are interested in people with proven recruitment administration experience and working knowledge of the professional services industry. As a successful candidate you will have the ability to manage high volumes and juggle conflicting priorities.

To qualify for the role you must have

• A strong proven customer service experience and a professional telephone manner
• A high degree of accuracy and attention to detail in dealing with routine tasks
• The ability to communicate confidently and operate appropriately within the organisation, particularly with key stakeholders
• Initiative when problem solving, being self-sufficient and proactive when researching service line and industry knowledge
• The ability to influence challenging stakeholders, manage resistance and escalate as appropriate
• IT literacy with Microsoft packages.

Ideally, you’ll also have:

• An interest in understanding EY’s service lines and extensive recruitment requirements at all levels in the business
• Administration experience within a service delivery team environment.

We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offer and promotions. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you