JPMorgan NextGen Technology Product Director 

United States, Ohio, Columbus 

978440726

Job responsibilities

• Oversees the product roadmap, vision, development, execution, risk management, and business growth targets
• Leads the entire product life cycle through planning, execution, and future development by continuously adapting, developing new products and methodologies, managing risks, and achieving business targets like cost, features, reusability, and reliability to support growth
• Coaches and mentors the product team on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectives
• Owns product performance and is accountable for investing in enhancements to achieve business objectives
• Monitors market trends, conducts competitive analysis, and identifies opportunities for product differentiation
• Collaborates with experience design, engineering, business leads and external vendors to ensure alignment towards product goals, timeline and deliverables
• Manages relationships with Apple and other third-party vendors, working with sourcing to negotiate contracts and service agreements
• Asks questions and defines the problem and where our platform sits in the Chase ecosystem.
• Understands the technologies and approaches in use and those we should be using to drive our objectives for these technical products
• Gathers and analyzes customer feedback, and usage data to continually improve the product and enhance user experience
• Partners with security and risk management teams to review and audit Apple Mac products, identify potential vulnerabilities, and implement measures to safeguard sensitive financial data on Apple devices

Required qualifications, capabilities, and skills

• 8+ years of experience or equivalent expertise delivering products, projects, or technology applications
• Extensive knowledge of the product development life cycle, technical design, and data analytics
• Proven ability to influence the adoption of key product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Experience driving change within organizations and managing stakeholders across multiple functions
• In-depth understanding of Apple Mac OS hardware and software ecosystems including integration with enterprise solutions
• A customer obsessed leader with the ability to build and maintain strong, productive relationships with engineers and technical partners, and an ability to translate customer needs into clear technical requirements
• Proven leader to implement changes through influence and collaboration across a matrix organization in a highly dynamic environment. Strong partnership, consulting, and influence skills
• Excellent communication and presentation skills with the ability to articulate complex technical concepts to both technical and non-technical stakeholders
• Proven ability to identify emerging trends in technology and apply them to create competitive advantage within the finance sector
• Demonstrated team leadership skills with the ability to drive and influence cross-functional work through others, mentor team members, and lead teams to achieve results on complex and ambiguous projects
• Proficiency in translating data outputs to stakeholders of automation and orchestration platforms for the execution and delivery of data-driven insights

Preferred qualifications, capabilities, and skills

• Recognized thought leader within a related field
• Expertise in developing cost-efficient solutions and creating and analyzing financial performance metrics
• Strong business acumen with a deep understanding of root cause analysis and problem detection
• Comprehensive technical knowledge of the relevant industry, coupled with the ability to provide specialized technical training to the team on specific products