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You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Our data center networks provide high bandwidth and low latency solutions for aggregating server racks, inter-connecting data centers in our regional backbone, inter-connecting our data centers to our Border network, and for management and monitoring of all network devices and critical data center infrastructure.Key job responsibilities
- Support and maintain our next generation networks.
- Deliver simple, sustainable and repeatable solutions and processes.
- Partner with our broader Technical Operations organization to reduce operational burden.- Drive event deep dives for large-scale events, deliver high-quality documentation for the events and drive corrective actions to completion.
- Improve our detection mechanisms by designing and implementing new alerts.
- Identify and troubleshoot recurring platform issues for full resolution.
- Create and review documentation and process regarding recurring issues, new standard operating procedures, knowledge transfer material, etc.
- Troubleshoot interconnectivity issues, including troubleshooting of network device configuration and low-level application interaction.
- Identify and drive opportunities to repeatable tasks through creation and maintenance of scripts and tools.About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professionalWork/Life Balance
- Experience working in large scale networking environments.
- 2+ years with internet routing protocols and concepts: TCP/IP, BGP, MPLS, ISIS and/or OSPF
- 2+ years in automation scripting in any language
- Knowledge of network analysis fundamentals and robust troubleshooting skills; specifically, network performance analysis
- 2+ years working in a Linux/Unix environment
- Experience working with customers to diagnose a problem, and work toward resolution
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