Microsoft Technical Program Management 

India, Telangana, Hyderabad 

977237287

applies technical and strategic depth to accelerate commercial cloud growth and drive digital and AI transformation with customers.

The Delivery Accelerations () group in theDelivery Excellenceorganization withincarries a vision to Equip, Enable and Support world class services delivery across the lifecycle for Microsoft customers, with an aspiration to be the Trusted advisors to Industry Solutions Delivery Leadership for enabling Delivery Quality & Maturity.

This position is for aDevOps and Knowledge Management (KM)function within DA. DevOps and KM function carries a mission of Faster Time to Value for our Customers and increased Scalability, Reliability & Security for Industry Solutions Delivery. The function’s core priorities include a)through industry leading DevOps practices & a holistic, intelligent Knowledge Management ecosystem; b)Maximize user experiencethrough intuitive design, predictability, proactive user engagement model; c)Empower & Enable knowledgethrough easy discoverability, life cycle management tools and services, continuous feedback, learning and best practices; d)leveraging Communities and; e)Reduce Riskby assuring compliance and adherence to standards, policies & local regulations. The centralized worldwide DevOps and KM functiona comprehensive range of DevOps, Knowledge Management and SRE capabilities, tools and services that are used across areas and regions of Industry Solutions, covering 2,500+ projects, and 35,000+ users.

This role requires a collaborative leader with strong programand productmanagement experience and deep understanding and experience on DevOps and SRE practices, understanding of the consulting services delivery,and the ability to successfully influence in a highly matrixed environment.

• Demonstrated ability to manage a broad portfolio of diverse and cross-functional programs, projects and initiatives driving global impact.

• Ability to lead and drive large scalechangeswithin a global Professional Services organization

• Must have a proven record of managing and executing work through large vendor teams and outsourced partners

• in Project Management knowledge areas, and experience in managing projectsand developing productsin Agilemethodology.

• Demonstrated ability to drive and continuously improve user experience and adoption of products, applications, or services.

• Ability to distill specific problems, personas, and value for solving key customer, user pain points

• Demonstrated ability to translate business requirements, scenarios into products and services, and to deliver results in an environment of ambiguity

• bility to make decisions in a fast-paced, rapidly changing environment. This includes the ability to define, diagnose, anddeterminean appropriate resolution,recommendation, or decision while considering alternatives and factors (e.g., resources, costs, tradeoffs)

• bility to systematically gather information from a variety of sources, analyze information,identifyimplications of data, draw conclusions, generate alternatives and solutions, and evaluate the consequences of choosing each alternative using quality metrics and data. This includes the ability to convert general data and findings into applied, specific information and suggestions that add value to business planning and strategies.

• Positive disruptorwhocan view opportunities vs barriers.

• Strong verbal and written communication skills with technical and business leaders at all levels within large enterprises

• strong communicationskills.

• Demonstrated ability to work effectively in a multi-cultural and global environment spanning multiple time-zones.

• Must have proven record in client, partner and stakeholder management across internal business units, WW stakeholders and a varied partner ecosystem

• 10+ years of program/productmanagement experience, experienced in DevOps culture

• Strategic thinking with the proven capability to contribute and execute a delivery strategy that resulted in quality delivery outcomes.

• Demonstrated ability to articulate compelling vision, develop followership systems thinking.

• Outstanding interpersonal skills, providing leadership by example, and an inspiring vision forindustry leadingdelivery in a matrix environment.

• Should have a broad understanding of DevOps and SRE practices

• Competency in Analytical Problem Solving, Customer/Partner Relationships, Product & Technology

• Understanding of ISO requirements anddocumentations

• PMP, CSM/CSPO,ITIL certificationsarea plus

• Experience with forums, certification& accreditation isdefiniteplus.Prosci®, or other Change Management qualification is a plus.