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Role and Responsibilities:
· Understand products and services offered by Amazon Services and be able to articulate its functions and benefits to external audiences.
· Help understand the seller base and industry verticals of sellers managed for various Amazon services using local knowledge.
· Identify valuable sellers and selection for Amazon services.
· Handhold sellers with valuable selection and establish long-term partnerships and help them become self-reliant through basic training.
· Track and monitor performance and sales of key partners to manage their performance.
Prior Experience and skills:
· 3+ years of experience in account management
· Bachelor's degree required, MBA is preferred
· Passion for e-commerce is required.
· Experience in an analytical, results-oriented environment with external customer interaction.
· Proven ability to manage the business “by the numbers”. Must be metrics-driven.
· Excellent written and oral communication and presentation skills and the ability to express thoughts logically and succinctly.
· Experience working with SME retailers is an advantage.
· Experience with e-commerce, retail, advertising, or media would be an advantage.
· Deep understanding of the retail and wholesale landscape in India with prior interactions with sellers and distributors is desirable.
· Experience selling nascent (embryonic/start-up) products/services into new markets is desired.
· Entrepreneurial drive and demonstrated ability to achieve stretch goals in an innovative and fast-paced environment.
· Ability to speak the local language is desirable
Personal attributes and competencies:
· Demonstrated intense customer focus.
· Demonstrated highest level of integrity, intellectual honesty, and strong work ethic.
· Takes initiative. Doesn't wait to be asked. Plans efficiently.
· Consistent effort, intense commitment, perseverance and willingness to go above and beyond when needed.
· Strong team player, acts like an owner, and ultimately focused on delivering results with high standards.
· Proven ability to successfully thrive in an ambiguous environment and changing market conditions.
· Disciplined in executing repeatable operational processes.
· Has sound judgment and ability solve issues on the spot.
· Makes good decisions when analysis of data is not sufficient to reach a conclusion.Gurugram, HR, IND
- Bachelor's degree
- 2+ years of sales experience
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