The point where experts and best companies meet
Apple Software Beta Program EPM United States, California, San Diego 97593297
07.12.2024
Share
Description
This is a diverse role that includes: * Directly contacting external customers, internal program management, and engineering teams * Monitoring pre and post-release public feedback to identify and call out new issues in the field * Reporting on progress of seeding programs, assessment of incoming feedback, and other project status * Supporting ongoing development of our seeding program tools * Investigating issues reported by our outside users through test reproduction, debugging, and diagnostics analysis * Reviewing bugs and work with engineering teams to isolate and appropriately prioritize response
Minimum Qualifications
- BS/MS, preferably Computer Science or related experience.
- Experience in QA, project management, or customer technical support for software products
- Ability to debug hard problems and investigate root cause analysis
- Comfortable and adaptable in a dynamic and informal environment, and able to respond to changing priorities quickly and expertly
- Excellent social, verbal and written communication skills
Preferred Qualifications
- Real passion for user-focused design & high quality technology
- Self-motivated and dedicated with proven creative and critical thinking capabilities
- Detailed knowledge of Apple’s software products
Pay & Benefits
- At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $53.98 and $81.02/hr, and your base pay will depend on your skills, qualifications, experience, and location.Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
These jobs might be a good fit
