Td Bank Business Systems Specialist US 

United States, New York, New York 

974013358

New York, New York, United States of AmericaTechnology Solutions

$140,000 - $200,000 USD

Job Description:

Preferred Qualifications

You will be successful in this role if you have:

• Confidence and ability to navigate complex processes, oversee and work independently on a variety of initiatives end-to-end requiring specialist knowledge
• Talent in quickly developing trust in cross-functional relationships, willingness in providing guidance and influencing multiple teams across a broad spectrum of initiatives and functional domains
• Keen focus on problem solving and ability to quickly learn technical details of data platform’s applications, configurations, and workflows
• Desire in driving changes and shaping the future of how TDS Data Platform operates

Key Responsibilities:

• Support engineering teams in the completion of audit and compliance deliverables, ensuring that risks are identified, tracked, and mitigated, and all deadlines are met
• Interpret and apply governance standards, regulatory policies, and procedures, translating them into actionable tasks for engineering teams. Provide guidance to engineering leads and senior stakeholders on how to integrate governance controls into the data platform architecture and workflows
• Develop deep familiarity with the platform’s applications, configurations, and workflows to identify areas that require improvement or additional controls
• Support implementation and post-implementation planning and activities.
• Collaborate with audit and risk management teams to ensure that all controls and governance requirements are properly documented and fulfilled
• Coordinate with various internal and external stakeholders including engineering, compliance, and auditors to ensure smooth execution of platform initiatives.
• Lead, facilitate or actively generate action and remediation plans that address performance, risk and governance issues.
• Facilitate regular check-ins and progress updates, ensuring clear communication across teams and partners
• Advocate for TDS Data Platform team and manage relationships with Enterprise and risk and governance partners

• Own your reputation as a subject matter expert by identifying risk and providing guidance for complex situations.
• Continuously enhance knowledge/expertise in own area and keep current with leading-edge technology trends/developments and develop expertise in TD services, applications, infrastructure, analytical tools and techniques that can contribute to effective solution development/delivery
• Continuously enhance knowledge of TD Securities business domains and their products/services
• Drive operational excellence in Data Platform and Analytics by grounding strategic initiatives in line with governance and control requirements

EXPERIENCE AND / OR EDUCATION

• Undergraduate degree or Technical Certificate
• Graduate degree is an asset
• 7+ years relevant experience
• Past experience working in ITIL, cloud, and data related domains is an asset
• Past experience working on/with audit and controls team is an asset
• Experience working in Agile and working knowledge of SDLC

The VP - Technology Solutions TDS is responsible to provide expert advice and counsel in system planning, performance, integration, operations and development.

Depth & Scope:

• Manages the development, delivery and/or support of products and services for a range of clients to support them in meeting business objectives/ goals
• Supports/ Participates in developing the strategic direction of own area
• Works with clients to prepare comprehensive IT solutions that meet/ exceed client objectives for new and existing systems / applications
• Manages the integration of all systems, projects and technical interfaces to ensure a high level of service and support to the client and efficient system operation
• Researches and innovates may make decisions to build / buy / reuse system components to meet client expectations and project deliverables
• Measures and monitor the level of service, analyze trends, agree on service target levels, and determine appropriate actions
• Defines development specifications, technical requirements, system performance objectives and identify system modifications required to meet performance objectives
• Primary subject matter expert in multiple areas and consults with clients/or project teams with respect to all aspects of research, analysis, design, hardware/ software support and/or development of technical solutions
• Works independently and/or autonomously as a senior/ lead on a diverse range of tasks and is relied upon to coach/ educate others
• Manages and directs activities related to analysis, design and support of technical business solutions on larger projects
• Assignments are highly complex and multi-faceted
• May monitor, manage, coach/ educate a small team of IT professionals
• Acts as a key resource in the exchange of technical information for project teams, the business and/or outside vendors
• Defines, delivers and maintains systems and technical infrastructure to support clients and applications by following standards, policies and procedures in compliance with IT Disaster Recovery Plan
• Identifies, recommends, sources, negotiates and implementsimprovements/solutions(buy/build/reuse) to enhance customer experience and/or reduce cost in support of client needs
• May provide the level of systems and operational availability that will meet or exceed negotiated service levels, and report results as required
• Influences product direction, foresee issues and gaps, identify solutions, and work comfortably with leading edge products that are untested/ unproven in the market
• Contributes to the development of project plans by providing input to project charters, project deliverables, cost/benefits analysis, time line estimates, scope and control and manage projects/initiatives by directing assigned resources, communicating project status and providing timely escalation of issues
• In conjunction with department management, ensures Business Recovery Pans (BRP) are in place and adhered to in the department
• Researches/analyzes business requirements to evaluate and recommend optimal solutions within business technology architecture
• Complies with the system development life cycle (SDLC) and project management methodology (PMLC) - including development of project plans, documentation of system requirements, estimates of scope and cost, etc. Delivers effective solutions by providing consulting support, researching issues / opportunities, and overseeing the execution of recommendations
• Integrates technical solutions with the business environment, recognizing systems interdependencies and reusability, and ensuring seamless delivery
• Ensures appropriate security levels are established and maintained for processes, information exchange and system implementations
• Reviews, defines, enforces and influences standards and appropriate quality measures/metrics
• Assists in thedevelopment/maintenanceof comprehensive processes for prevention of issues and participate in problem determination and timely resolution of incidents
• Assists in the identification of opportunities to minimize cost, provide recommendations and/or deliver corresponding strategic solutions to support cost effectiveness
• Conducts pre and post implementation reviews, ensuring all technical solutions have met business requirements
• Continuously enhance knowledge/expertise in own area and keep current with emerging industry trends, new technologies and best practices in the external market that can contribute to delivering effective client solutions Develops/maintains expertise of system development methodologies, key business initiatives/issues, IT implications for systems/technologies and impact on business solutions
  

Education & Experience:

• College degree, or specialized training / equivalent work experience
• 5-7 Years of related experience
• Expert knowledge of the technical environment/ tools (e.g., user environment, applications, software, hardware, programming languages and operating systems) in own area
• Must be detail oriented and possess problem-solving skills
• Must be able to work independently with minimal supervision and establish priorities
• Proficient in interpersonal communication (both oral and written), and have the ability to communicate effectively with all levels of staff and management

awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition.

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.