Microsoft Program Manager User Experience UX Design 

United States 

97357126

Consumer SalesDevices & Creativity(Windows, Microsoft 365, and Surface) and Gaming. CSO puts the consumer at the center, helping them discover, learn, and buy through direct and partner channels in over 120 countries around the world.Our team works with ecosystem partners and internal business groups to drive digital excellence and e-commerce capability, as well as accelerate cloud and subscription adoption. Together, we win by delivering compelling at-home and on-the-go experiences combining intelligent edge devices and services that create Microsoft fans for life.

is responsible forthe Microsoft Store eCommerce experience. Wetrusted online destination for.Studio is committed to delivering UX, creative design, and operational excellence.creating innovative user experiences across various web storefronts and customer interactions.We are looking for a Program Manager to join the DDS Studio and lead the coordination of complex UX design initiatives, ensuring seamless collaboration between cross-functional teams, driving innovative design solutions, and delivering user-centered experiences that align with our strategic goals.

As the
UX) Designyou will play a pivotal role in driving our UX design initiatives within thee-commerce platform. You shoulda proventrack recordof leading complex projects and teams. Your organizational agility will enable you to navigate and influence at all levels of the organization effectively.

In this role, you will be skilled at obtaining alignment fromand cross-functional teams. You will frame complex business issues, drive informed decisions, anddevelop actionable plans that garner buy-in from stakeholders. Your ability to work collaboratively across teams will ensure successful execution of these plans. A data-driven mindset and a relentless focus on customer needs will be essential as you strive to enhance the user experience and drive engagement.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Required/Minimum Qualifications

• 5+ years experience in retail, ecommerce, data science, research, marketing or business-related roles
  • OR Bachelor's Degree in Business, Marketing, Economics, Social Science, Computer Science, Information Technology, or related field AND 4+ years experience in retail, ecommerce, data science, research, marketing or business-related roles
  • OR Master's Degree in Business, Marketing, Economics, Social Science, Computer Science, Information Technology, or related field AND 3+ years experience in retail, ecommerce, data science, research, marketing or business-related roles.

Additional or Preferred Qualifications

• 7+ years experience in retail, ecommerce, data science, research, marketing or business-related roles
  • OR Bachelor's Degree in Business, Marketing, Economics, Social Science, Computer Science, Information Technology, or related field AND 6+ years experience in retail, ecommerce, data science, research, marketing or business-related roles
  • OR Master's Degree in Business, Marketing, Economics, Social Science, Computer Science, Information Technology, or related field AND 5+ years experience in retail, ecommerce, data science, research, marketing or business-related roles.
• 5+ years experience in go to market (GTM), marketing strategy, business planning, or similar roles.
• 5+ years experience in integrated, digital or product marketing management.
• 3+ years project/vendor management experience.
• Experience in a design studio or creative agency environment.
• Familiarity withwork intake (e.g.ADO)and other relevantproject managementtools.
• Ability to work in a fast-paced, dynamic environment and adapt to changing priorities.
• Proficient in Microsoft Office: Outlook, Excel, PowerPoint, Word

eCommerce IC4 - The typical base pay range for this role across the U.S. is USD $103,800 - $200,300 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $133,700 - $219,200 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

Microsoft will accept applications for the role until December 16, 2024.

• Oversee the end-to-endUXdesign process, ensuring projects are delivered on time and within scope.
• TrackUX designprogram and project deliverables across multiple functions to enable technology capabilitiesandlaunchnew features.
• Participatein the collection of operational metrics to inform the overall performance, capacity, and priorities of eachproject.
• IdentifyStrategic solutionsand new paths forwardas business priorities shift and reprioritization efforts are needed.
• Scheduleand drivekey milestonesinternally for the Studio, including kickoffs, reviews, retrospectives/post-mortemsthat ladderup tothe program plan.
• Anticipateand mitigaterisks and project delays.
• Proactively ask questions that bring clarity, minimize scope creep, and move projects forward whileidentifyingoperational efficiencies and opportunities for the teams.
• Facilitateand coordinatecollaboration and communication across team members and partnersto ensurealignment.
• Rigorous documentation including but not limited to communicating status to leadership and stakeholders,trackaction items, createclear agendas to optimize meetings, andestablishprogram roadmaps across eachinitiative.
• Captureimpact and reporting metricsacross supported initiatives.
• FosterBusiness, Planning and Engineeringpartnerships and enablea positive, inclusive, and engaging team atmosphere.