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Philips Collections Specialist Italian 
Poland, Łódź Voivodeship 
972083759

13.09.2024
Collections Specialist with Italian
Job Description

you will join Philips’ Accounting Operations team. On daily basis you will have a chance to manage & organize the collections and dispute management activities according to a clear policy in terms of efficiency (priority setting, to do lists, shared customers, registration & follow up) and effectiveness (minimal overdues and disputes). This function should be performed in close cooperation with the businesses in order to minimize the outstanding receivables. This position supports IBERIA market.


Your role:

  • Organizing, supporting and developing accounts receivable process
  • Establishes, implements, and maintains an effective overdue control and follow-up program for all customer accounts that are late, overdue, potentially overdue, or written-off
  • Executing the collection process for defined customers (e.g. strategic customers)
  • Organizing, supporting and developing cash & collection process
  • Follow up on relevant queries and solving escalations in close cooperation with sectors
  • Responsible for compliance of ICS checks
  • Participate as an active member in Dispute Council

Our benefits:

  • Annual bonus based on performance achieved
  • Private medical care with the option to extend it to family members
  • Benefit System cards
  • Discount for Philips’ products
  • Wide variety of trainings & learning opportunities
  • Promotion of a healthy lifestyle in the office
  • Employee Assistance Program
  • hybrid way of working (2 days per week at office in Lodz)


You're the right fit if:

  • 2-3 years of experience in Collections, AR department
  • Fluent English and fluent Italian–both written and spoken
  • Work experience in SAP system
  • Background in F&A, Economics or Business Administration
  • Customer service focus


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