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JPMorgan Software Engineer III - Production Support 
India, Karnataka, Bengaluru 
971230644

29.05.2025

Job responsibilities

  • Design, develop, and implement software solutions that enhance system reliability and performance.
  • Create secure and high-quality production code, ensuring it aligns with system architecture and design constraints.
  • Develop proactive monitoring systems and automation tools to facilitate automatic healing and recovery during system failures.
  • Conduct root cause analysis and implement permanent remediation plans to prevent future incidents.
  • Gather, analyze, and synthesize data to develop visualizations and reports on application/system health, uptime, and performance improvements.
  • Collaborate with development teams to build reliability and address service disruptions.
  • Promote a team culture of diversity, equity, inclusion, and respect.

Required qualifications, capabilities, and skills

  • Formal training or certification on Software engineering concepts and 3+ years applied experience
  • Proficient in platform management across Linux, UNIX, and Windows, with expertise in application and middleware support.
  • Proficiency in observability, instrumentation, monitoring, alerting, and performance issue response using AppDynamics, Dynatrace, Splunk, and Grafana.
  • Experience with automation and configuration management tools, including Ansible, Puppet, and Chef.
  • Hands on scripting and programming languages, particularly Python and Java.
  • Experienced in system design, application development, testing, and ensuring operational stability.
  • Understanding of agile methodologies, including CI/CD, application resiliency, and security practices, with experience in Jenkins, GIT, CI/CD pipelines, and Agile/Scrum practices.

Preferred qualifications, capabilities, and skills

  • Familiarity with modern front-end technologies
  • Exposure to cloud technologies
  • Familiar with DevOps and SRE principles.
  • Knowledge of infrastructure management, capacity planning, and resilience strategies.