Microsoft Director Customer Marketing Microsoft Security 

United States, Washington 

970865383

Required/Minimum Qualifications

• Bachelor's Degree in Marketing, Computer Science, Business or related field AND 6+ years experience in business
  • OR Master's Degree in Marketing, Computer Science, Business or related field AND 4+ years experience in business
  • OR equivalent experience.
• 4+ years direct people management experience or indirect people management experience (or virtual teams).
• 4+ years of experience working for an enterprise b2b tech company (10,000 + employees) OR a major consulting firm.

Additional or Preferred Qualifications

• Bachelor's Degree in Marketing, Computer Science, Business or related field AND 12+ years experience in business
  • OR Master's Degree in Marketing, Computer Science, Business or related field AND 8+ years experience in business
  • OR equivalent experience.
• 6+ years people management experience.
• Security industry experience

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:Microsoft will accept applications for the role until February 18, 2025.

• Lead, model, coach, and care for a high-performing customer marketing team, fostering a diverse and inclusive environment, and embodying our culture and values.
• Lead and grow our customer community through in-person and digital engagement programs and communities, partnering with product marketing and product/engineering on content curation and with events, field marketing, field evangelists, and GDC to scale globally.
• Nurture and grow our practitioner customer community through our online tech community platform and scale in-person practitioner engagement programs, partnering with customer success, product/engineering, support, and GTM teams.
• Lead our customer evidence programs, partnering with GDC to amplify our brand through testimonials, logo usage, case studies, reviews, and speaking engagements.
• Grow customer advocacy through expansion of our customer advocacy programs by identifying and cultivating customer champions and promoting recognition programs such as awards and peer-to-peer reviews to expand positive reviews across key platforms.
• Drive and grow our customer advisory board (CAB) and executive engagement, partnering with product/engineering and executives on CAB engagement. Partner closely with sales, product/engineering, product marketing, and customer success teams to ensure customer insights are incorporated into broader business strategies.
• Drive alignment between customer marketing efforts and company-wide objectives, delivering on metrics and reporting on customer marketing programs, such as NPS, engagement, content consumption, and retention.

• Embody our and