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JPMorgan Product Delivery Associate Service User Acceptance Testing United States, Ohio, Columbus 967454507
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Play a crucial role in transforming ideas into functional products, while navigating through complex challenges. Develop your skills, contribute to meaningful change, and propel your career in an environment that values growth and learning.
As a Product Delivery Associate in the Service Product User Acceptance Testing (UAT) group, you will enable the release of products and features by overcoming obstacles. As an emerging member of the team, you will work across the organization and enable the product to continuously deliver value, while gaining skills and experience to grow within your role.
Job responsibilities
- Supports delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while highlighting opportunities to improve efficiencies
- Contributes to change management activities across functional partners and documents adherence to the firm’s risk, controls, compliance, and regulatory requirements
- Documents blockers and impediments to aid with dependency management and resource availability
- Collaborates with the Product Delivery Manager to engage stakeholders and cross-functional partners to manage dependencies and timelines
Required qualifications, capabilities, and skills
- 2+ years of experience or equivalent expertise in product management, project management, or a relevant domain area
- Demonstrated experience in UAT testing, quality assurance testing, or relevant domain area
- Exposure to operational management and change readiness work streams
- Customer Assist application experience required
Preferred qualifications, capabilities, and skills
- Emerging knowledge of product release and deployment processes
- Automation testing experience
- Experience with First Assist and Admin Tool
- Branch or Call Center experience preferred
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