Amazon Cloud Support Engineer Networking Infrastructure 

New Zealand, Auckland, Auckland 

964528364

Amazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a Cloud Support Engineer, you will act as the ‘Cloud Ambassador’ across all the cloud products, arming our customers with required tools & tactics to get the most out of their Product and Support investment.
What if I’m not an expert in all the preferred qualifications listed on the job description? That’s okay. That’s our preferred list, not a required listed. We hire people who can dive deep so we’re more interested in the areas that you do know instead of those you haven’t been exposed to yet.

- Bachelor’s degree in Information Science/Information Technology, Data Science, Computer Science, Engineering, Mathematics, Physics, or a related field or equivalent work experience
- Good OS knowledge oriented to maintenance and administrative purposes (Windows or Linux)
- Experience in monitoring IT services and good command of associated technologies
- Experience configuring virtual server environments.
- Knowledge/experience in configuring and supporting devices such as Cisco, Juniper, Fortinet, SonicWALL, Checkpoint, Palo Alto etc.
- Experience managing full application stacks from the OS up through custom applications
- Experience configuring software-based Load Balancing solutions.
- Experience with end to end application monitoring, tracing and alerting using tools like CloudWatch, Grafana, Datadog, Prometheus etc.
- Good understanding of security best practices.
- Good understanding of distributed computing environments and methodologies