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Apple AppleCare BPR Project Manager Service Repair United States, Texas, Austin 964280061
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As a BPR Project Manager you will plan, mobilize, and implement mid to large scale projects, ensuring system changes are thoroughly tested and organizations are ready for process changes. You will be the prime mover of your projects including prioritizing, technological solutions and architectural decisions, resource-planning, communications, project governance, risk management, change management and readiness. You’ll connect the dots, build trust and understanding between groups, and orchestrate the activities needed to make your projects successful. The ideal candidate should have experience leading large global technical projects that interweave multiple functional teams and/or multiple systems.
- 8+ years of experience with SAP or similar enterprise-level and interconnected systems
- Experience planning, managing, and effectively delivering large cross-functional systems projects
- Experience establishing project structure for optimal return-on-investment, and coordinating cross-project initiatives or large-scale programs
- Experience supporting system configuration, architecture, and software development processes
- Possess outstanding communication and presentation skills (written and verbal) to all levels of an organization
- Ability to form cohesive project teams across disparate organizations and groups
- Ability to partner with data scientists and solution architects and navigate through ambiguity to clarify objectives and execution plans
- Logistics, forward and reverse supply chain, planning systems, and procurement knowledge
- Ability to occasionally travel and work off/weekend hours to support projects, as needed
- Bachelor’s degree
- 12+ years of experience implementing enterprise scale system solutions on SAP or similar enterprise platforms, particularly around customer-facing and back-end supporting service and repair systems
- Experience with global projects incorporating regional and country-specific details
- Service operations, repair engineering, diagnostics, and business intelligence knowledge and experience
- Project management certification (PMP or similar accreditations)
- Graduate degree in business or engineering
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