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Bank Of America Delivery Lead 
United States, North Carolina, Charlotte 
963713943

26.07.2024


Responsible for capturing and refining business and/or system requirements (based on specialization). Works with stakeholders to understand their needs, analyze problems, and capture their requirements, and then working closely with the Development Team to refine the requirement into specifications that can be executed by the team. Possess a working knowledge of the business and/or technical domain based on their specialization. Leverages experience and understanding of stakeholder needs to help create a solution, envisions the solution to solve a problem (manual or through software). Performs Cost/Benefit Analysis to align the technology to business strategy. Gathers & catalogs functional, non-functional, and technical requirements for stakeholder requests. Determines the impact of modifications and enhancements on the application. Acts as the product(s) subject matter expert to support scope and requirement decisions. Ensures changes to the application are compliant with bank standards and policies. Assists users and development team with application testing and troubleshooting, and may help configure test solutions to validate functional and system needs. Identifies, document and troubleshoot application related problems. Documents process, procedures and workflows associated with applications. Leads or participate in continuous improvement efforts; Building expertise in creating, analyzing, and improving processes. Creates, maintains and presents training materials for end-users. Individual contributor.

Required Qualifications

  • 5 plus years of experience with JIRA
  • High proficiency using PowerPoint and Outlook
  • Comfort using new technology products, JIRA, and Tableau
  • Ability to quickly learn project and technical details
  • Ability to work and add value in an ambiguous environment (there is not a specific, set list of job duties)
  • Strong communication skills
  • Sense of urgency/action oriented with ability to drive others to timely results
  • Attention to detail

Desired Qualifications

  • Prior Bank of America experience
1st shift (United States of America)