Amazon Data Center Technician Operations DCO 

India, Maharashtra, Mumbai 

96341122

You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilities
A Data Centre Operation Technician at ADSIPL, expectation from role are:• You work as part of the Operations team, whose primary responsibility is the maintenance and upkeep of the data center infrastructure.
• your role and responsibilities include, but are not limited to, server rack installation, hardware break-fix on various components, troubleshooting network issues also responding to emergent situations that affect operational stability.
• You may be the primary contact point for both internal customers (for example: Network Engineers, Systems Engineers, Software Developers, Technical Operations) and external service partners (Hardware Vendors, Contractors, Service Providers among others).
• You will work and meet SLAs against assigned trouble tickets via a directed workflow, be the first line touch point for hardware troubleshooting and technical issues.
• You perform on-call duties and will participate in Data Center operations, handling scheduled maintenance and change management activities that require monitoring of the data center infrastructure.
• You participate in team meetings for metric analysis and to discuss achieving daily/weekly goals.
• You possess knowledge of the policies and procedures, including safety and security, within your department, and understand the appropriate application of such knowledge
• You contribute to documentation on technical issues through root cause analysis for operational issues that occur, and contribute to process improvement initiatives relevant to the data center environment.
• More experienced technicians may assist in training less experienced members of the team.* This position also has a physical component requiring the ability to lift & rack equipment up to 20kg; it may require working in cramped spaces or in elevated locations while adhering to health & safety guidelines.
* This role involves covering 24x7 shift rotationAbout the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?Inclusive Team CultureMentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
Mumbai, MH, IND

- Knowledge of IT system hardware and network concepts
- Knowledge of server hardware and components

- 2+ years of computer hardware troubleshooting and repair experience
- Experience working in a Data Center environment
- Understanding of network design, protocols and troubleshooting