As a transition manager you will assume overall responsibility and accountability of Hire to Retire transitions. The successful candidate will be responsible for overseeing your assigned transition process, ensuring a smooth and seamless transfer of services, and meeting all project objectives and deliverables. This role requires strong project management, coordination, and communication skills working as part of a larger transition team.
You will provide transition support for establishing processes, metrics identifications and reporting
Manage IBM and client stakeholder engagement.
Monitor your transition spending to ensure costs are within approved cost case budget.
Establish and maintain robust tracking mechanism for key indicators of the operations to support decision-making
Responsible to achieve transformation at a high level of change management experience.
Responsible for tracking and driving all process parameters ‘critical to quality’ for process delivery
Graduate or postgraduate with a minimum of 9-10 years of experience in Hire to Retire Transitions and Transformations
Proven experience in creating and developing value propositions, business cases, and industry-specific offerings
Ability to ideate strategic direction and initiatives through designing of business outcome models, contracting structures and identification of new opportunities and business lines
Proficient in supporting the sales team in building a compelling business case for prospective clients to the offshore business and working closely with Process Delivery leaders in identifying improvement opportunities and implementing the same across all processes
Expertise in leading efforts on continuous process improvements and transformation along with carrying out maturity assessments
Proven experience in understanding end-to-end Hire to Retire processes. In-depth process knowledge in reporting, management reporting and analytics
Contracts Review: Ability to review and interpret contracts to ensure compliance and alignment with project objectives, requirements and deliverables.
Team Management: Skilled in managing and leading cross-cultural, cross-geo teams of transition, transformation resources and subject matter experts.
Project Management: Strong project management skills, including planning, execution, and monitoring of projects, skilled in project management tools – Monday.com preferred.
Critical Thinking & Problem Solving
