Contribute to governance and the facilitation of the execution of the Manager Control Assessment (MCA, i.e.. Risk & Control Self-Assessment) as required by the MCA Standard including the assessment and appropriate approval of risk associated with business changes
Motivate and manage large teams in the quality, completeness, and accuracy of the implementation of the Control Framework, including Risk Control Policy, Control Standard, Issue Management Policy, Lesson Learned Policy and Control Inventory
Perform a detailed analysis on the identification of issue root cause, partnering with control and process owners to recommendations holistic corrective actions and improvements, provide check and challenge to ensure appropriate escalation in according with Issue Management and Escalation Policies.Contribute to the Lessons Learned Policy, including monitoring of control breachesand disseminationand learnings across other business units for process improvement to limit the occurrence of similar future events and where similar risk exposure might exist
Participate in the review and challenge process, on the effective design and management of controls to mitigate risks as required by the Control Standards, including implementation and operation, conducting the control monitoring, handling deficiencies, and escalating issuesfor resolution. Contributeto the timeliness, accuracy and completeness of the MCA through controls prior to the execution of a process (QC)
Support with adherence to the MCA Standard through controls after the execution of a process (QA)
Actively deals with Operational and Compliance Risk in accordance with established Policy requirements.
Perform detailed analysis to identify, assess, escalate, and manage risk exposures across Risk Categories (Operational Compliance, Strategic, Reputational, etc), including material, emerging and concentration risks in accordance with enterprise Policies and the establishment of Key Indicators to monitor risk exposures
Support Risk Appetite and monitor / assess exposures against this in accordance with enterprise requirements (if applicable)
Support with the process to identify, assess, record and response to Operational and Compliance Risk events, ensuring these are captured accurately, timely and in accordance withrequirements
Proactivelyensure that adequate governance and training are in place to support management of Risk profiles
Deal with the risks associated with New Activities and changes to the Business, ensuring these are well understood and adequately controlled (if applicable)
Support with risk and control assessments or coordination for programs within various risk stripes and ensure sufficient subject matter expertise exists to enable management of these risks within the Business (e.g. third party, fraud, sanctions etc) (if applicable). May be responsible to ensure that risk and control responsibilities and accountabilities are embedded within Central Testing Utility, including providing training and leading by example
Support with standards and procedures that conform to enterprise requirements and support sound operational and compliance risk management. Apply knowledge of the business, products or services to identify and implement control points and processes throughout thebusiness
Appropriatelyassess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
Team Management Responsibilities:
Handle a team and ensure appropriate coaching & support is provided
Foster an environment of learning and development
Drive a strong emphasis on adherence to Citi culture, leading by example
Ensure a robust performance management system is followed
Qualification
10-12 years of relevant experience in Operational Risk/ Enterprise Risk Management/ Business Risk Management including team management
Project management and governance experience with demonstrated ability to achieve and exceed critical milestones
Must have Outstanding leadership, communication, and influencing skills as this leader will work with senior leaders, business partners on a regular basis.
Ability to foster working relationships with other leaders across multiple lines of business
Demonstrated judgement and critical thinking skills
Management of a global operations and a complex environment that includes global teams
Strong sense of accountability and ownership, with strong results orientation
Demonstrated understanding of operational risk and gap identification