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Apple AppleCare Digital Readiness & Response Program Manager United States, California, Sunnyvale 960121426
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Minimum Qualifications
- BS in business/engineering or equivalent experience
- 5-7 years work experience as a project/program manager in any of the following areas: NPI, customer support / service or product quality.
- Ability to combine analytical thinking with an eye for business to effectively provide context-specific insights to various partners
- Ability to influence and partner with multiple teams of varying expertise and seniority
- Cross-functional project leadership of distributed team members
- Passion for customer satisfaction and continuous improvement
- Occasional business travel might be required
Preferred Qualifications
- Master’s Degree in a related field
- 8-10 years work experience as a project/program manager in a related field
- Prior experience with digital projects &/or data
- Adaptability to thrive in significant ambiguity, frequently changing strategies &/or immature process environments
Pay & Benefits
- At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $115,100 and $216,900, and your base pay will depend on your skills, qualifications, experience, and location.Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
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